Privacy Policy

Unicodecraft Technologies LLP (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website and IT/QA services.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Phone number
• Company name
• Information submitted via forms

b. Technical Information

• IP address
• Browser type and version
• Device information
• Website usage data

c. Client & Project Data (QA Services)

• Application data for testing
• Test credentials and environments
• Bug reports and logs
• Project documentation

2. How We Use Your Information

• Deliver IT and QA services
• Manage communication and projects
• Improve service quality
• Ensure security
• Comply with legal obligations

3. Client Data Confidentiality

• All client data is strictly confidential
• Access is limited to authorized personnel
• Secure environments are used for testing
• No sharing outside agreed scope
• NDAs supported
• Data deleted or returned after project completion (as agreed)

4. Legal Basis for Processing (GDPR)

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

5. Your Rights

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Data portability
• Withdraw consent

6. India DPDP Act, 2023 Compliance

• Data collected for specific purposes only
• Processed with user consent
• Right to access, correct, or erase data
• Right to withdraw consent
• Safeguards against data breaches

7. Data Sharing

We do not sell personal data. Data may be shared with trusted partners or legal authorities when required.

8. Data Security

We use secure systems, encryption, and access controls to protect your data.

9. Data Retention

We retain data only as long as necessary for service delivery and legal compliance.

10. Cookies

We use cookies to improve user experience. You can control cookies via browser settings.

11. Third-Party Links

We are not responsible for third-party website privacy practices.

12. Children’s Privacy

We do not knowingly collect data from individuals under 18.

13. Changes to This Policy

We may update this policy from time to time.

14. Contact Us

Unicodecraft Technologies LLP
Email: contact@unicodecraft.com